State Farm® Insurance Agent Mike Bays

"State Farm horrible. After my daughter's accident 2019 the underwriters blamed my daughter 100% for accident .the judge dismissed her ticket and declared she was not 100% guilty. In order for us to get a lawyer to sue for medical state Farm only had to drop one percent guilty .did they do that? Hell no!!!!.All the bills was on us. I am so glad to get rid of them. My new carrier is half what state Farm charged me same coverage. Anyone who thinks state Farm will take care of you are fools. Iris was wonderful"

"Mike Bays State Farm is THE BEST!! I have been with this company and this agent for over 10 years. Kelly, Iris, and all of the staff are extremely helpful and a pleasure to do business with. I have always been treated with the utmost respect, and never had a concern that they couldn't help resolve. I would recommend them to everyone! 10 out of 10 for me!!!"

"Best price on excellent coverage, thank you Mr Mike Bays! Besides that their only a mile away from my home—— WOW lucky me!"

"Kelly comes through every time when we need something for our policies. Whether, modify or a change. Absolutely love our Mike Bays State Farm Office. Everyone is helpful and friendly."

"Anytime I deal with Mike bays office the ladies are always pleasant, prompt and happy to help with any of my needs."

"I spoke with Gaby, she was very pleasant, professional and answered my questions with no problem!"

"Iris's professionalism was very evident as she worked hard to solve our issue with Safelight Auto Glass. She understood the urgency to have our windshield repaired. She was very efficient!"

"Everyone here is so helpful and considerate always giving their professional advice and assisting where it is needed. Cannot recommend enough. BEST STATE FARM IN CITRUS COUNTY ❤️"

"Iris was amazing, great experience! Highly recommend to anyone"

"My state farm account representative, Iris Avarello has be consistently helpful and informative for my auto and home insurance questions and concerns. She is simply an amazing employee. Always pleasant and supportive. Thanks Iris. You're so much appreciated."

"Mike and his team are amazing. Pleasant exchange with Kelly and all The other staff. Quick and responsive. They everything they could To get me the best rates."

"Kelly was awesome... Very professional and informative.... We felt like we were talking to a family member... My husband and I look forward to doing business with you for many years to come... Michael and Sherilon Ring"

"Easy to deal with, Prompt, Knowledgeable, Friendly!!!"

"Had Great experience 👍"

"Excellent & responsive service by Iris. Thanks, Bill/Nancy Kinley"

"Attentive to your insurance needs. Listens and advises on all matters related to your home and auto protections."

"The staff there is so friendly and helpful. Not only did they get me great insurance rate. The process of adding things with them is easy. I had to bring the kids in with me and they made me feel comfortable and the kids feel so welcome as well."

"To many people involved in one request and everything gets screwed up."

"I wish that I had a great review to leave. Giving customers a heads up on what I learned today. Even after you receive your new policy, and you make adjustments to bring cost down…I was told that at the next policy review, they will likely go back up without notice. They do not keep same coverage that you choose. So, I asked if they could remind customers to review new policy changes before they go into implementation. They said no. I am 50 years old. Perfect driving record. Great credit. And, the office manager even agreed that my price of 190/month was high and that she couldn’t explain it. Then, it was like pulling teeth to find ways to lower the cost. I’m really disappointed as I’ve had Statefarm for so long now. I’ve done everything right, yet, evasive answers, very high rate, and no customer loyalty. I would avoid this office for any newcomers in area, go to Crystal River or Inverness if you have Statefarm. You will not be treated well coming from out of state."

"Alyssa Backlund was very helpful and answered my questions the first time calling."

"Everyone in the office is very friendly including the owner Mike. They always take the time to answer all your questions and concerns and resolve any issues you may have."

"Due to an issue regarding my policy, I've had several interactions at this office. I was treated extremely well by 3 courteous and very knowledgeable ladies: Iris, Kelly, and Ally. I highly recommend Mr. Bays, and his staff."

"They were great..and better than progressive insurance"

"Kelli was great at helping me with insurance. Would recommend this place."

"Tina is very nice!"