State Farm® Insurance Agent Mike Bays

"The best customer service. The agents truly care about the people who come through their doors and providing them with the policies that fit their needs. They are very considerate and fight for their customers and provide EXCELLENT AND SPEEDY customer service"

"Iris was amazing, great experience! Highly recommend to anyone"

"My state farm account representative, Iris Avarello has be consistently helpful and informative for my auto and home insurance questions and concerns. She is simply an amazing employee. Always pleasant and supportive. Thanks Iris. You're so much appreciated."

"Mike and his team are amazing. Pleasant exchange with Kelly and all The other staff. Quick and responsive. They everything they could To get me the best rates."

"Kelly was awesome... Very professional and informative.... We felt like we were talking to a family member... My husband and I look forward to doing business with you for many years to come... Michael and Sherilon Ring"

"Easy to deal with, Prompt, Knowledgeable, Friendly!!!"

"Had Great experience 👍"

"Excellent & responsive service by Iris. Thanks, Bill/Nancy Kinley"

"Attentive to your insurance needs. Listens and advises on all matters related to your home and auto protections."

"The staff there is so friendly and helpful. Not only did they get me great insurance rate. The process of adding things with them is easy. I had to bring the kids in with me and they made me feel comfortable and the kids feel so welcome as well."

"To many people involved in one request and everything gets screwed up."

"I wish that I had a great review to leave. Giving customers a heads up on what I learned today. Even after you receive your new policy, and you make adjustments to bring cost down…I was told that at the next policy review, they will likely go back up without notice. They do not keep same coverage that you choose. So, I asked if they could remind customers to review new policy changes before they go into implementation. They said no. I am 50 years old. Perfect driving record. Great credit. And, the office manager even agreed that my price of 190/month was high and that she couldn’t explain it. Then, it was like pulling teeth to find ways to lower the cost. I’m really disappointed as I’ve had Statefarm for so long now. I’ve done everything right, yet, evasive answers, very high rate, and no customer loyalty. I would avoid this office for any newcomers in area, go to Crystal River or Inverness if you have Statefarm. You will not be treated well coming from out of state."

"Alyssa Backlund was very helpful and answered my questions the first time calling."

"Everyone in the office is very friendly including the owner Mike. They always take the time to answer all your questions and concerns and resolve any issues you may have."

"Due to an issue regarding my policy, I've had several interactions at this office. I was treated extremely well by 3 courteous and very knowledgeable ladies: Iris, Kelly, and Ally. I highly recommend Mr. Bays, and his staff."

"They were great..and better than progressive insurance"

"Kelli was great at helping me with insurance. Would recommend this place."

"Tina is very nice!"

"Excellent local"

"I called the office with several questions on my Auto and Personal Insurance Policies. Kelly took the time to thoroughly explain each area of concern I had. With the information she provided I updated each Policy to ensure I was insured to my expectations. I always have great customer service and support from this office."

"We use Mike Bays for all of our insurances for the last 28 years. Great customer service. Kelly always know exactly what we need. Iris is always available to help. I never have to worry with this team on my side."

"Great staff working with Mike, appreciate their working with our out of state move into Florida, made the transition very easy!"

"Great Insurance Agency with AMAZING Customer service representatives and Agents!!!"

"After our home and auto insurance continued to rise with other companies, we called and spoke to Kelly at Mike's office. She is extremely knowledgeable and friendly. She is always so responsive and helpful, making sure all of our discounts are applied and getting us the best rate she can. Thank you to Mike, Kelly and everyone at the office for taking care of our insurance needs! We highly recommend this office!"

"We moved from NC to FL. Iris has met with us twice to handle our insurance needs and adjust our coverage. She is very knowledgeable and professional."